Customer success story
CRM System Development For Leading Truck Manufacturer
- About Client
- The leading truck manufacturer founded in 1996
- Industry
- Automotive
- Volume
- 150 man-month
- Duration
- 8 months
- Technology
- Python / PostgreSQL / Flutter / PHP / MySQL / Odoo
Products used
Challenges
To manage customers data from many existing sources and communicate effectively with the end-customers, the Client needed to build a centralized CRM system and mobile application for iOS and Android.
CodLUCK’s Solutions
- Utilizing know-how in the automotive industry (from truck sales process to customer service), we developed a centralized system to manage their customer data from many existing sources.
- CodLUCK proposed development solutions using Odoo – an open-source ERP platform to reduce risks and costs when deploying.
Results
The system has 2 main parts: CRM system and customer portal.
Supporting the Client in the implementation of the digital transformation project, enabling the digitization of internal processes and minimizing the use of email and excel files.