Customer success story

Full CRM Solution For Automobile

DX Solution
150 man-month
8 months
Python / Postgre (Odoo); Flutter / PHP / MySQL (App)

Products used

Customers Expectation

– Customers want to build a centralized CRM system to manage customer data from many existed sources.

– Customers also want to have channels to communicate with users via: email, App, web; promote the customer-care and acquisition of new lead through digital platforms.

Scope Of Work

Project Summary

The project consists of two main parts:


Customer Portal (CP)

  • CRM: Customer management
  • Management of communication channels with customers
  • Revenue reports
  • Management and statistics of promotions
  • Internal reporting
  • Approving flow
  • etc
  • Communication channels:
    • SNS Marketing
    • SMS Marketing
    • Email MKT, Web
    • Customer App
  • Outstanding features:
    • Service appointment
    • Loyalty point & e-Voucher
    • Maintenance Period reminder
    • Promotional program
    • etc

Application Image

CRM System

CodLUCK Value

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    Providing full stack services from requirement, developing, testing to go live and maintenance.
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    Advise customer on the most optimal solutions in both technology and business.
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    Using Odoo – an open-source ERP platform to reduce risks and costs when deploying.
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    Main contribution to the digital transformation process for customers.