This December, CodLUCK Technology launched a dedicated Technical Support Service for Pleasanter users in English-speaking markets. This new service offers tailored assistance to enhance user experience and productivity, underscoring CodLUCK’s commitment to providing accessible solutions worldwide.
CodLUCK Technology is pleased to announce the launch of its specialized Technical Support Service for Pleasanter users from December2024, focusing on SEA markets. The services offer accessible, high-quality support through a ticketing system, enabling users to submit questions and receive expert guidance for any technical issues. With these services, CodLUCK ensures that users can efficiently address their technical needs, enhancing their overall experience with Pleasanter.
Pleasanter, a product made in Japan, is a platform designed to streamline the implementation of various business solutions, including HR & general affairs, sales/customer support, information systems, assets management, accounting & finance, others, etc.
In collaboration with Implem Inc., Pleasanter’s owner, CodLUCK has been granted permission to promote Pleasanter and deploy services in the SEA market.
As the first global partner for Pleasanter, CodLUCK has a history of successful deployments and customer service excellence.
Launching support service marks an important step in the company’s mission to support global digital transformation and improve the Pleasanter experience for businesses needing localized support.
Expanding Access and Support for Non-Japanese Pleasanter Users
CodLUCK offers comprehensive Pleasanter’s Technical Support Services tailored for businesses, ranging from small to medium-sized businesses to large corporations, with a starting price of $1,150, specifically targeting the Southeast Asia market.
When customers choose a service package, they are provided with an account in the Pleasanter support system, where their support requests (tickets) are promptly managed by the dedicated support team. The ticketing system accommodates a wide range of customer requirements—from comprehensive programming assistance, and process optimization consulting, to detailed instructions on the utilization of Pleasanter.
CodLUCK’s expert team possesses in-depth knowledge of Pleasanter, extensive experience in technical consulting and support. Additionally, they have a highly skilled support team with proficiency in technical and language skills. They deliver a comprehensive and seamless ticket-based support system, dedicated to maximizing the assistance and value provided to the customers.
“We’re committed to ensuring all Pleasanter users, regardless of language or region, can experience seamless integration and enjoy optimal functionality,” said Mr. Nguyen Vu Hien, CEO of CodLUCK. “This service launch exemplifies our dedication to global customer support and advancing digital solutions across borders.”
A Vision for International Collaboration
CodLUCK’s Pleasanter support service has been launched to enhance user experience and support businesses in their digital transformation. As the first official Pleasanter partner outside Japan, CodLUCK is dedicated to providing timely updates and comprehensive technical assistance to ensure smooth and efficient system performance. Targeting the Southeast Asia market, CodLUCK is building a strong support network to offer businesses access to high-quality services at an affordable cost.
About CodLUCK Technology
CodLUCK Technology is a global DX solutions provider with branches and affiliated companies in Vietnam, Japan, and Dubai.
It offers a comprehensive range of services using next-gen technology (AI, blockchain, low-code…) to help businesses in the digital age.
